PrettyLittleThing does not have a restocking schedule, but many customers have claimed to notice that the store restocks items almost every hour of the day.
In some cases, they will replenish an entire collection within the day, or they’ll just restock a particular size. There are also some occasions when an item will no longer be restocked in the store.
If the product you are looking for is currently out of stock, you can keep an eye out on PrettyLittleThing Back In Stock section to be updated for new restocks.
Unfortunately, reaching out to their customer support won’t help, so Back In Stock is your best bet.
You can also try to search for a product using their visual search feature; all you need to do is screenshot the item you are looking for, go to the search bar, click the camera icon, and follow the instructions from there. Just remember this feature is only available on mobile.
How Much Are PrettyLittleThing Shipping Fees?
|Shipping options||Fee||Delivery time|
|UK Saver Delivery||£2.99||3 to 5 working days|
|UK Next Day||£5.99||Next Day Delivery if ordered before 10 PM Sun to Fri /9 PMM Sat|
|Choose A Delivery Date||£8.99||Your choice of the delivery date|
|Click & Collect||£3.99||2 to 3 working days|
|PLT Royalty Delivery||£9.99||Next Day Delivery if ordered be10 PM 10 PM Sun – Fri / 9PM Sat|
|Standard International||£7.99||12 working days|
Note: The estimated delivery times include processing time at the warehouse and are calculated from the date you placed the order. You may receive the next-day delivery dispatch email as late as 12:30 am on the day you’re expecting the delivery.
Why Is Part Of My Order At PrettyLittleThing Missing?
If your order at PrettyLittleThing is incomplete, it is possible that it was sent in more than one parcel. If this happens, you should have received one dispatch email per parcel.
This is likely to be the case if you have a large order.
Make sure you check the invoice inside your parcel bag, as you will see which items should be included in the package.
If you only received one dispatch email and haven’t received all of your orders, please contact the store within 14 days.
How Can I Return An Item At PrettyLittleThing?
If you wish to return an order, make sure that it is within 28 days of receipt. The items should be unworn and unwashed, or else the store won’t accept the return.
If you’re returning underwear and swimwear, the hygiene seal should still be intact. For shoes, they must only be tried indoors. Lastly, all the tags should still be attached.
Unfortunately, pierced jewelry, accessories, and beauty products cannot be returned for health and hygiene reasons.
The store offers free returns for UK customers, but you must get proof of postage just in case your order is lost on the way back to PrettyLittleThing.
Will I Get Refunded For Delivery Charges At PrettyLittleThing?
No, PrettyLittleThing does not refund delivery charges on any orders.
You will only be refunded for delivery charges if you have contracted as a consumer in the EEA and you have canceled your Contract under clause 5 of the Terms and Conditions and paid the delivery of the products to you.
However, the maximum refund for delivery fees will be the least expensive delivery method they offer to your address. So if you have opted for the expensive shipping cost, you won’t get the whole amount.
What Is Recycled By PrettyLittleThing collection?
Recycled by PrettyLittleThing collection is a program by the store that reworks unwanted, worn-out materials, giving them a second chance. This collection of 150 pieces is from recycled t-shirt cut-offs (factory waste) and recycled polyester (plastic bottles).
By using recycled materials, the store consumes less water, energy, and less natural resources, which can help reduce the impact of manufacturing on the environment—the fabric composition of the collection is5 0% Recycled Cotton 50% Recycled Polyester.
PrettyLittleThing wants to help out in diverting unwanted clothing from the unnecessary UK landfills through this program.
They are also working closely with the reGAIN app that allows you to turn pre-loved, unwanted clothes into discounts for your next purchase at PrettyLittleThing.
Alternative Stores To Shop
If you can’t find the perfect outfit at PrettyLittleThing, check out the restocking schedule of ASOS, UNIF, Uniqlo, American Eagle, Fashion Nova, Hot Topic, Dolls Kill, PacSun and Urban Outfitters. Their styles might suit your taste better.
PrettyLittleThing does not have a restocking schedule, but you can expect the stocks to be updated almost every hour.
However, if the item you are looking for is no longer in stock, you can frequently visit the Back Instock page to check if the product is available again.