Walmart’s service desk is open for returns all week.
During the week, Monday to Friday, the service desk is open for returns from 7 am until 11 pm.
On the weekend, Saturday and Sunday, this desk is open from 8 am until 10 pm.
The best thing to do, to avoid the hassle of tedious queues and long waiting times, is to plan your visit to the returns desk.
Avoid going to the returns desk are when they are just about to close.
At these times, the staff are likely to have started to pack up for the night.
Going at the last minute will most probably result in you being told to come back the following day.
It is better to visit the returns desk during the day, but at off-peak hours, between 7am and 11am.
This is the time when the staff at this service point are most likely to have fewer customers, if any, to deal with.
Going at off-peak hours will also reduce the stress on you as well as the staff at the returns desk as there will be less of the hustle and bustle.
If you wish to contact Walmart regarding a return or any other query you may have, you will need to call their Customer Service Centre.
To contact Walmart’s Customer Service, dial 1-800-925-6278.
The best time to contact this number is during off-peak hours, between 7am-11am, as call volumes will likely be lower.
At some stores, you may be able to return an item at a till point, outside of return hours.
Although it may be possible to return an item outside of return hours, it is not recommended you do so.
It may greatly inconvenience the Walmart staff as they may be getting ready to close the store.
Additionally, staff at the service desk have been trained to handle customer service situations.
Cashiers at till points are not always likely to know how to process a return.
So, for the best results, it is better to just visit the service desk during its operating hours for your return.
Walmart is an accommodating store.
In most cases, they will happily process your return for you.
For the best experience, you should visit the service desk during off-peak hours to make your return.