How To Call In Sick At Walmart?


To call in sick at Walmart can call 1-800-775-5944 and enter your WIN, DOB and store number along with details of your sickness, you will then be given an absence confirmation number and transferred to a manager at your store.

Alternatively, you can login to the OneWalmart website and select ‘Report Absence’.

How Long Before Your Shift Do You Have To Call In Sick?

You must report an absence due to sickness (or anything else) ideally three hours in advance of your shift.

However, if you have suddenly fallen sick shortly before your shift then try to call within one hour of your shift starting to avoid receiving points.

What Happens If You’re Late To Call In Or Don’t Call In At Walmart?

Failure to do this will result in you being allocated four points.

If you accrue 5 points your contract can be terminated, so failing to phone in sick is highly inadvisable if you want to keep your job (if you don’t want to keep your job then find out how to quit Walmart here).

That said some stores are far more strict with points allocation than others so just because you miss the one-hour deadline does not mean you will always be given points.

What Is The Walmart Absence Confirmation Number?

Your Walmart Absence Confirmation number is a number that will be given to you to process your absence.

To get your Walmart absence confirmation number call 1-800-775-5944

how to call in sick at walmart

When you call this number make sure you have your WIN, DOB and Store Number available and follow these steps:

  1. Enter your WIN number.
  2. Enter your DOB (mm/dd/yyyy).
  3. Enter your store number.
  4. Explain the reason you are calling in sick.
  5. You will be given an automated confirmation number, write this down.
  6. You will be transferred to a manager at your store to explain your sickness.

Who To Report Absences To?

Walmart store managers are responsible for ensuring that there is sufficient personnel on the ground on any given day in the store, so they need to know about any absences.

If you call using the process outlined above you should be put through to the store manager. 

If not you should speak to the HR department who will inform the store manager and your line manager.

How To Register Your Sickness On Walmart Online

You can use the OneWalmart website to register a sickness-related absence.

Login using your User ID, Region & Location details.

Once logged in select ‘Report Absence’.

Verify that your Walmart Identification Number, DOB & store number are all correct.

You have three options:

  1. Report a late arrival.
  2. Report that you will be absent today.
  3. Report that you will be absent tomorrow.

Then give details regarding your illness, including symptoms, which explain why you cannot make it in.

Information Required When Calling In Sick At Walmart

When you call in sick at Walmart you will need the following information:

  • Your Walmart Identification Number
  • Your date of birth (mm/dd/yyyy)
  • Your store number

These are necessary to ensure that your sickness absence is properly processed.

How To Call In Sick At Walmart Without WIN Number

If you can’t find your WIN number or you are new to Walmart and haven’t yet been assigned one don’t worry.

If you have your Walmart badge an easy way to get your Walmart number is to scan the barcode on the back of the badge with a smartphone barcode scanner app.

This will give you a number, remove the first three digits and the very last digit and that is your WIN number.

What About Long Term Sickness? 

If you suffer from a long-term health condition you can use intermittent leave.

Intermittent leave allows you to specify the frequency and duration of any expected absences, this includes how often you are likely to be away from work and the expected length of each absence.

sick walmart employee

For each period of intermittent leave you must make sure you report the leave via the Sedgwick platform as well as directly to your manager.

You must report an absence to Sedgwick for any intermittent leave within two calendar days of the absence, if you fail to do this the absence will be denied by Sedgwick and you may receive points.

Does Walmart Do Sick Pay?

During the Pandemic Walmart implemented two weeks fully paid leave for any workers who test positive for COVID.

Walmart is legally obliged to pay sick pay under the Paid Sick Leave Law.

If you cannot work for any health-related reason, either relating directly to your health or the health of a family member under your care then you are entitled to paid sick leave at Walmart.

How Many Paid Sick Days Can I Have?

Walmart allows up to 5 paid sick days in a six-month period. 

Be aware that if you have worked for Walmart for less than 6 months you may receive points for using up your sick days.


Found that useful? If you’re just starting at Walmart or are new to Walmart you may also find it helpful to know more about the Walmart employee dress code.

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